Support Center

Troubleshooting

  • No syslog data received or no log files being created

    Once you have installed Fastvue Syslog, and configured your settings on the initial configuration page, you should soon see syslog sources appear on the left hand side of the web interface. If this doesn't occur, here is a trouble shooting checklist...

    Sep 16, 2019 01:45AM PDT
  • Resetting the Fastvue Syslog Server Username and Password

    Problem You have forgotten the username and password required to access Fastvue Syslog Server. Solution Disable the user authentication at login for Fastvue Syslog 1. Go to services.msc and stop the Fastvue Syslog service 2. Go to c:\ProgramData\Fas...

    Jul 25, 2018 08:04AM PDT

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support@fastvue.co
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