Support Center

Resetting the Fastvue Syslog Server Username and Password

Last Updated: Jul 25, 2018 08:04AM PDT

Problem
You have forgotten the username and password required to access Fastvue Syslog Server.

Solution
Disable the user authentication at login for Fastvue Syslog
1. Go to services.msc and stop the Fastvue Syslog service
2. Go to c:\ProgramData\Fastvue\Syslog Server and open the file *Settings.json* in your favorite text editor.
3. Change the values as shown below.

 4. Restart the Fastvue Syslog service.

You should now be able to access the interface without a username/password prompt.  You can click the Cog icon in the top right-hand corner of the application to set a new username and password.

Video of process


You should now be able to access the Fastue Syslog server.

As always, if you need additional assistance, please get in touch!

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support@fastvue.co
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